Privacy Policy
Sharland Gas Ltd Data Protection & Privacy Terms
Sharland Gas Ltd ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, store, and process your information when you visit our website, submit an enquiry, or request a service quotation.
1. Information We Collect
We may collect personal details that you voluntarily provide through our contact forms, chatbot, or telephone calls, including:
- Full name
- Telephone number
- Email address
- Property address / postcode
- Service required and description of heating or plumbing issues
- Uploaded photographs or diagnostic images
2. How We Use Your Data
Your details are used strictly to:
- Respond to your enquiry and provide accurate heating or plumbing quotes
- Schedule site visits, boiler servicing, or emergency repairs
- Communicate important updates regarding your appointment or job
- Maintain customer records for Landlord Gas Safety Certificates (CP12) and boiler warranties
3. Data Sharing & Lead Management
We do not sell or rent your personal information to third parties. Form submissions and enquiries are securely processed through our CRM systems and email notifications solely to ensure rapid response by our team.
4. Your Rights
You have the right to request access to the personal data we hold about you, request corrections, or request deletion of your information at any time. To exercise these rights, please contact us at lewis@gasman.online or call 07572 016 519.